Direct Selling Association Enhances Consumer Protection Standards in its Code of Ethics

Saladmaster Blog

blogheader
Browse

Categories

Feature Blog Articles

Seanna Nichol
/ Categories: Industry News

Direct Selling Association Enhances Consumer Protection Standards in its Code of Ethics

Direct Selling Association

Washington, D.C. – The Direct Selling Association (DSA) today announced that new consumer and salesforce protection standards approved by its Board of Directors in 2015 have gone into effect as of January 1.

The most recent amendments to the DSA Code of Ethics expand upon the previous requirement that all earnings representations be based upon documented facts by setting forth the specific types of substantiation that is required and clarifying exactly what constitutes an earnings representation. Similarly, more specific requirements for substantiation of product representations now go into full force and effect.

“For more than 40 years, DSA’s Code of Ethics has challenged every direct selling company and its sales consultants to put ethics at the center of their businesses,” said DSA President Joseph N. Mariano. “Our Code will continue to meet or exceed stakeholder expectations for consumer protection as they change over time, which is one important way that DSA will continue to lead the direct selling channel on ethics.”

DSA’s independent Code of Ethics Administrator, empowered by DSA’s Board of Directors to adjudicate suspected violations, also gains more authority under the new standards to require members to repurchase inventory. This guaranteed buyback policy greatly diminishes the financial risk of becoming involved in direct selling.

Complaint handling and resolution will now be made public as well. “It is vital that members of the public, DSA members, their salesforces and public policy makers understand and have confidence in the vitality and efficacy of how the Association and its Code are resolving consumer and salesforce problems that may arise. With this new commitment to publicize the specifics of Code complaints, I am confident that everyone will understand and use this important consumer protection process,” Mariano continued.

DSA’s Code of Ethics was first established in 1970 and has been modified on multiple occasions to ensure its consumer and salesforce protections meet or exceed constantly changing stakeholder expectations.

To learn more about DSA’s Code of Ethics, visit dsa.org/consumerprotection.

The Direct Selling Association (DSA) is the national trade association for companies that sell products and services directly to consumers through an independent, entrepreneurial salesforce. More than 18 million Americans are involved in direct selling in every state, congressional district and community in the United States. In 2014, direct selling generated more than $34 billion in estimated retail sales. For more information, visit www.dsa.org.

For more information, contact Paul Skowronek, DSA's Senior Vice President, Public Affairs, at (202) 416-6404.

Please login or register to post comments.

All Blog Articles

5 Gift Ideas for Mother’s Day
May. 7, 2019

5 Gift Ideas for Mother’s Day

This Sunday is Mother’s Day. It’s a time to celebrate the mothers in your life — biological mothers, mothers-in-law, and other surrogate moms who have made a difference.
A Heartfelt Ode to Mexican Food
May. 3, 2019

A Heartfelt Ode to Mexican Food

At Saladmaster, we love celebrating food from all over the world. If it’s something you enjoy cooking in your kitchen, we want to know about it! This week, we wanted to focus on Mexican food and the amazing variety of dishes available. Just as Mexico is a blend of Spanish and indigenous cultures, the food mirrors that diversity—truly setting it apart from other cuisines.
4 Easy Ways to Cook with Natural Ingredients
Apr. 25, 2019

4 Easy Ways to Cook with Natural Ingredients

If you’ve been interested in the benefits of cooking with natural ingredients, but haven’t been sure where to start, the good news is you’re not alone. In recent years more people have been talking about organic, unprocessed, whole ingredients and fresh farm-to-market foods. It’s an exciting trend, and it’s never been easier to get started.
Beyond the Egg Hunt
Apr. 15, 2019

Beyond the Egg Hunt

Painting and hiding eggs can be a lot of fun for the kids. It’s an opportunity to come together as a family and engage in some creative messiness. But what if you’re looking for some non-candy, non-egg hunt activities?
Value to All
Apr. 9, 2019

Value to All

For World Health Day, we want to look at the stated principles of the World Health Organization and consider how we might promote health in our own families and communities.
Synergy You Can Savor
Apr. 2, 2019

Synergy You Can Savor

What do you get when you combine the best qualities of Saladmaster and ESPRO? It all starts with the Ultralight Press. This 16 oz. travel-ready French Press is durable, well designed, and built for daily use.
12345678910Last
USA DSA      Saladmaster Inc BBB Business Review